GlossaryGlossary

AI triage

AI triage is the use of artificial intelligence to enrich, summarize, classify, prioritize, route, or suggest next steps for security reports and incidents.

August 31, 2026Updated August 2026
AI triageIncident responseIncidentAI

AI triage uses AI to help a response team understand and organize incoming security work.

Common uses include:

  • Summarizing a report or ticket thread
  • Extracting asset, user, and time context
  • Grouping duplicate or related alerts
  • Suggesting severity, likely cause, or owner
  • Recommending investigation questions
  • Drafting timelines, updates, or RCA notes

AI triage should be treated as assistance, not proof. People should validate the evidence, confidence, impact, escalation, and response action before material decisions are made.

IncidentAI supports AI-assisted incident workflows with human review and a structured audit trail.